Privacy Policy
Purpose
This Privacy Policy explains how Business Directory Limited collects, uses, stores and protects personal information when people use The Cornwall Business Directory.
It has been written specifically for:
- Business Directory Limited
- The Cornwall Business Directory
- UK GDPR
- Data Protection Act 2018
- A paid online business directory
- Future regional directories
Privacy Policy
Effective Date: 25-06-2026
Last Updated: 25-06-2026
1. Introduction
Business Directory Limited (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.
This Privacy Policy explains how we collect, use, store and protect personal information when you use The Cornwall Business Directory website, create an account, submit a business listing, purchase a membership, contact us or otherwise interact with our services.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable UK privacy legislation.
2. Who We Are
Business Directory Limited
Company Number: 17283581
Email:
info@theukbusinessdirectory.co.uk
Website:
The Cornwall Business Directory
Throughout this policy, references to “The Cornwall Business Directory” mean the website operated by Business Directory Limited.
3. The Information We Collect
Depending on how you use the website we may collect:
Personal Information
- Name
- Business name
- Email address
- Telephone number
- Postal address
- Website address
- Social media profiles
Business Information
- Business description
- Services offered
- Opening hours
- Business categories
- Business locations
- Company registration number (if supplied)
- VAT number (if supplied)
Account Information
- Username
- Password (encrypted)
- Membership level
- Listing status
- Login history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Referral source
- Pages visited
- Time spent on pages
Payment Information
Payments are processed securely by third-party payment providers (such as Stripe). We do not store full debit or credit card details on our servers.
4. How We Collect Information
We collect information when you:
- Register an account
- Submit a business listing
- Purchase a membership
- Contact us
- Subscribe to newsletters
- Complete forms
- Browse the website
- Leave reviews (if introduced)
- Claim an existing listing
- Report incorrect information
5. How We Use Your Information
We use your information to:
- Create and manage accounts
- Publish business listings
- Process payments
- Verify business information
- Respond to enquiries
- Improve our website
- Prevent fraud
- Maintain website security
- Comply with legal obligations
- Send service-related emails
- Send marketing communications (where you have consented)
6. Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- Performance of a contract
- Consent
- Legitimate interests
- Legal obligation
7. Public Business Listings
Please be aware that business listings submitted to the directory are intended for public viewing.
This may include:
- Business name
- Address
- Telephone number
- Email address (if chosen)
- Website
- Description
- Images
- Logo
- Opening hours
- Services
These details may be indexed by search engines such as Google and Bing.
8. Accuracy of Information
By submitting a listing you confirm that:
- the information is accurate;
- you are authorised to publish it;
- you have permission to use all images, logos and other content submitted.
9. Sharing Information
We may share information with trusted service providers who help us operate our business, including:
- Website hosting providers
- Payment processors (such as Stripe)
- Analytics providers
- Email marketing providers
- Security providers
- Professional advisers where necessary
We never sell personal information.
10. Cookies
We use cookies to:
- remember preferences;
- improve website performance;
- analyse visitor behaviour;
- provide essential website functionality.
Further information is available in our Cookie Policy.
11. Data Security
We take reasonable technical and organisational measures to protect personal information, including:
- encrypted passwords;
- SSL encryption;
- secure hosting;
- regular software updates;
- limited administrator access;
- malware protection.
No internet transmission can ever be guaranteed completely secure.
12. Data Retention
We keep personal information only for as long as necessary.
For example:
- Active listings – while published.
- Customer account data – while the account remains active and for a reasonable period afterwards where required.
- Financial records – as required by UK tax and accounting legislation.
13. Your Rights
Under UK GDPR you may have the right to:
- access your information;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to processing;
- request data portability;
- withdraw consent where processing is based on consent.
To exercise your rights please email:
info@theukbusinessdirectory.co.uk
14. Marketing
Where you have agreed, we may send information about:
- directory news;
- business opportunities;
- networking events;
- promotional offers;
- updates.
You may unsubscribe at any time using the link provided or by contacting us.
15. Children’s Privacy
Our services are intended for businesses and adults.
They are not intended for children under the age of 16.
16. Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the date of the most recent update.
17. Contact Us
Business Directory Limited
Company Number: 17283581
Email:
info@theukbusinessdirectory.co.uk
If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner’s Office (ICO):
